Terms & Conditions

Effective Date: 3/29/2025

Welcome to FurnitureCrystal.com (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website https://furniturecrystal.com (the “Website”) and any products or services provided through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Use of the Website

1.1 Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to access and use this Website.

1.2 Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

1.3 Prohibited Use: You agree not to:

• Violate any applicable laws or regulations.

• Use the Website for fraudulent or unlawful purposes.

• Interfere with or disrupt the integrity or performance of the Website or its content.

2. Intellectual Property

All content on this Website, including text, images, graphics, logos, videos, and software, is the property of FurnitureCrystal.com or its content providers and is protected by intellectual property laws. You may not use, copy, reproduce, modify, or distribute any content without our prior written consent.

3. Orders and Payment

3.1 Order Acceptance: All orders are subject to our acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

3.2 Pricing: All prices are displayed in U.S. dollars and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or adjust any orders placed at the incorrect price.

3.3 Payment Methods: We accept the payment methods listed at checkout. You agree to provide accurate billing and payment information.

4. Shipping and Delivery

4.1 Shipping: We offer shipping to locations listed on our Website. Shipping times and costs are displayed at checkout and may vary depending on your location.

4.2 Delays: We are not responsible for shipping delays due to weather, carrier issues, or other circumstances beyond our control.

5. Returns and Refunds

5.1 Return Policy: Eligible products may be returned within 30 days of delivery in unused, original condition and packaging. Customized or clearance items may not be eligible for return.

5.2 Return Process: To initiate a return, please visit our Contact Us page and submit your request. Once approved, instructions will be provided for returning the item.

5.3 Refunds: Refunds are processed back to the original payment method within 7–10 business days after we receive and inspect the returned item. Shipping fees are non-refundable unless the return is due to our error.

6. Limitation of Liability

To the fullest extent permitted by law, FurnitureCrystal.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products purchased through it.

7. Warranties Disclaimer

All products and services on the Website are provided “as is” and “as available” without any warranties of any kind, either express or implied. We make no guarantees regarding product availability, quality, or performance.

8. Indemnification

You agree to indemnify and hold harmless FurnitureCrystal.com, its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Website or your violation of these Terms.

9. Termination

We reserve the right to suspend or terminate your access to the Website at any time and for any reason, including violation of these Terms.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States. Any disputes shall be resolved in a court of competent jurisdiction in the United States.

11. Changes to These Terms

We reserve the right to update or change these Terms at any time. Updates will be posted on this page with the effective date. Continued use of the Website after such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please reach out via our Contact Us page.

Last updated: 3/29/2025